How it works
The first step to a successful social media campaign is answering the following questions:
- What do we hope to achieve by using social media?
- Who should we target to achieve this?
- Which social media platforms are best suited to reach my social media goals?
To communicate a clear message about the your company's purpose and goals, you need to develop a comprehensive social media strategy based on a needs assessment.
A needs assessment will help you determine what the right message is to communicate to the target audience, and which social media platform would be best suited to which message.
Different target audiences use different social networks. To ensure that each target audience has access to your social media offering, you should be active and visible on what is known is social media circles as The Big Four:
- Twitter
- Facebook
- LinkedIn
- YouTube
In addition to a fully functioning website that is easy to navigate, being active and accessible on these platforms will make it easy for current and potential visitors to contact and interact with your company on the platform where they feel most comfortable.